Inspiring Vendor Managers

Inspiring Vendor Managers is the theme of the 2019 Meet Central Europe Conference which takes place in Prague, Czechia, 10/11 October 2019.

Germany – the 2019 Spotlight Country

Central Europe is a large and diverse region, therefore the MCE Conference is dedicated to giving high visibility to a specific country each year.

For 2019 we are partnering with the Qualitätssprachendienste Deutschlands (QSD) to shine a spotlight on the German language market. This is generating significant interest from German language companies and freelance professionals who have either booked are firmly committed to attending the Prague conference.

Preconference Programme

Wednesday, 9 October: tekom Europe event

In the afternoon of October 9, everyone is invited to join the first tekom event in Czech Republic free of charge. Topics will focus on technical translation and technical communication. While details of the tekom programme are being finalized, applications for presentations can be submitted to:

Thursday, 10 October: Jobs Fair

On Thursday, 10 October 2019 all freelancers are invited to attend the Jobs Fair taking place between 08:00 and noon. It is an ideal opportunity for freelance linguists to meet with LSPs from across Europe and present their credentials and start working together.

Freelance linguists can register for free.
Language companies can reserve a space HERE.

Main Programme

The MCE Content Committee has finalized the speaker line-up and sessions for the 2019 conference. The full list of speakers and sessions is available below. Please note, that the precise timetable will be announced prior to the event.

During the morning of the first conference day there will be 4 Master Classes to choose from. Leading industry experts will be sharing their expertise to help attendees solve talent gap issues related to i) machine translation post-editing, ii) transcreation, iii) time management and iv) diversity and accessibility.

Master Classes

Day 1
10 Oct 2019

Efficiency with BuJo & GTD

How can workflow and project – or simply LIFE – management methods help you survive in the midst of intense time pressure and workload burdens either working at an LSP or in your freelance life? A) In this presentation (~50 minutes) we will examine the...
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Gabriella Nagy

Transcreation processes and challenges for vendor and project managers

Following the great feedback received for the presentation given at the MCE Conference in Budapest last year, this Master Class dives deeper into the topic of Transcreation. Transcreation can be a powerful edge to gain new business and build a high-level profile. Yet only if...
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Nina Sattler-Hovdar

The two best strategies to win the war for talent: Accessibility and Diversity for Vendor Management.

Gabriele Sauberer, President of the Forum European Diversity Management (FEDM), expert in national and international standardization committees about Diversity and Inclusion, Social Responsibility and Human Resources, will explain why accessibility and diversity strategies are the best ways to win the war for talent. Participants will...
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Gabriele Sauberer

VM strategies for the NMT world

Session format: Master Class (3 hours with a coffee break) Session level: Beginners to Intermediate (regarding MTPE) Target audience: VMs & PMs involved in recruiting post-editors Problems addressed Post-editing is established as a standard solution for a wide variety of content types, yet it’s challenging...
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Gaetan Chretiennot

Conference Content

Day 1
10 Oct 2019

KEYNOTE SPEECH: What’s the future of T&I?

Is it a scary new world that translators, interpreters, project managers, LSP owners and employees, and everyone else in the language services industry live in? What will 2020 and the new, rapidly approaching decade hold for the profession and the sector? While everyone has an...
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Judy Jenner Meet Central Europe
Judy Jenner

Linguist recruitment: when, to what extent, why (and why not)

Vendor managers usually experience constant pressure from both within their companies (project managers, sales people, in-house translators and editors) and without (freelance linguists / SLV vendor applications) to ceaselessly recruit new resources to the existing pool. It’s just never enough. But is it really feasible...
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Nora Zilahy

Why you can and should do your own marketing to find the right clients and grow your business

With the paradigm shift we have been facing in the last two decades, small and medium businesses are in a better than ever position to do their own marketing with minimal budget and tangible results. In my presentation I would like to demystify marketing, tell...
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Jakub Medrek

“WIN-WIN“ principals of vendor management

Vendor management can be done in many different ways. But the goal should always be to reach beneficial cooperation that leads to the satisfaction of both sides. As a translation agency you need to have a large pool of reliable and punctual resources for reasonable...
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Vojtěch Baše

UPs and DOWNs of recruiting an on-site linguistic software tester

The proposed talk aims to introduce our way of setting minimum requirements on recruiting and training an international team of on-site linguistic testers from scratch. The focus will be given to: – all ups and downs we had to overcome during past years, – specifics...
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Jana Fucikova

Strategies for Rapid Global Sales Growth

Taking your Sales team to the next level, entering new markets, and coordinating with team members in all four corners of the globe can seem like a pretty daunting task. In this session, Josef Kubovsky will be expanding on his presentation from last year about...
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Josef Kubovsky

Caveat vendor: the challenges of working with uncommon file formats

The presentation deals with the technical difficulties experienced by vendors in projects involving less frequently encountered file formats. Among the questions addressed, special emphasis will be given to the crucial importance of vendor selection for such projects. Case studies will be used to illustrate how...
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Márton Jánosy

A crafty plan how to hire and cooperate with freelancers

To work with freelancers is much easier said than done especially for an agency with mainly in-house staff. But once you’ve made a pull of freelancers, it turns out that there’s a lot more legwork in managing those freelancers than you expected. You constantly have...
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Meet Central Europe Oleksandr Bondarenko
Oleksandr Bondarenko

“EU Law Workshop” – how this training project became the third pillar of my EU translation and interpreting business. A case study

Sharing specialised knowledge (EU law and translation/interpreting for EU institutions) with colleagues, in cooperation with an expert in international law, and making it part of my translation/interpreting business
Orsolya Bugár-Buday

Why transcreation is here to stay

Is transcreation just a fancy term to sell translations at a fancy price, or is there more to it? Why and how are transcreations different from translations? What processes and skills are at play? This presentation will give you an idea of what transcreation really is...
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Nina Sattler-Hovdar

Clash of the Titans. Improving communication between Vendors and Vendor Managers

Have you ever wondered what makes a successful Vendor Manager? On the other hand, can you guess what makes a Vendor want to work with your company? This is a question for which we want an answer, so we plan to conduct research on a...
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Konrad Chmielewski

Strategic thinking: the answer to vendor selection for EU Projects

As part of its commitment to multilingualism, the European Union (EU) must guarantee every citizen understanding of important documents in their mother tongue. All official documents must, therefore, be translated into 24 languages. The EU does not currently possess the in-house capacity to handle such...
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Meet Central Europe Jaroslava Ouzka
Jaroslava Ouzka

Sleepwalking is Dangerous

There is a myriad of socio-political issues which affect every one of us in the Localization industry. From the rise of Isolationism all across the globe; to the threat of AI technologies being used to discriminate against minorities within populations; to the continued white-washing of...
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Andrew Hickson
Day 2
11 Oct 2019

Velvet Revolution – Attract your Vendor Managers

Tricks and Practices to <3 serve Your Clients <3 (as freelancers) In this presentation we will look at a holistic approach of being proactive in the translation and interpretation industry that is smooth as velvet, yet one that brings about a revolution in the willingness...
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Gabriella Nagy

How to handle Vendor Management in smaller companies

The arduous job of creating a Vendor Management team and processes while covering all the other urgent issues inside a small LSP. Identifying the right people for the job, finding time for meetings when you’re supposed to deal with projects, involving the team, showing the...
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Andreza Pavani

Being a human Vendor Manager in a world of Artificial Intelligence

Would you like your vendors to be more loyal and communicative, more open to feedback, and more flexible when it comes to working hours, deadlines and rates? By implementing the five tools of human vendor management you will be able to build a reliable team...
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Christina Rathmayer

PERMA-nent FUN: How Positive Psychology can make your recruitment, onboarding and cooperation most enjoyable and flourishing.

Gabriele Sauberer, Director of the Vienna International Positive Psychology School (VIPPS), Master Trainer of Positive Psychology (PP) and Head of Certification of the European Positive Psychology Academy (EUPPA), will introduce the PERMA Model of Martin Seligman, famous founder of Positive Psychology in the United States...
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Gabriele Sauberer

Finding the perfect match, a wild goose chase?

Where to look for the right people to work with? How to recognize talent? How to onboard? Take aways: a structured way to make sure you attract exactly who you need. A pragmatic way to approach the market.
Malon Hamoen-Giraldi

From student to freelancer: How agencies can support new entrants

The presentation will discuss the disjointedness between academic teachings on translation degrees and the reality of the commercial side of the translation industry. I will discuss what we do at Surrey Translation Bureau, for example our university outreach programme, testing new graduates and giving them...
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Allison Spangler

How To Build Sustainable Brand For Your Vendors

Traditional practices of interacting with your vendors are becoming less effective in this age of technology-driven approaches. This presentation will be about our triumphs and struggles in building the ZELENKA brand. Attendees will receive specific, actionable, industry-relevant tips on how to better engage with their...
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Roman Zelenka

Working in and leading remote teams

Remote (dispersed) teams face specific challenges ranging from cultural differences, distance, technology and infrastructures. The presentation provides an overview and gives practical advice to topics such as: cultural adaptability and communication across cultures; managing tasks and team processes; communication and information sharing; project management; decision...
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Meet Central Europe Ferdinand A. Kovačić
Ferdinand A. Kovacic

Mentoring as a Crucial Career Element

Mentoring is a crucial tool to help future-to-be-translators. After finishing their studies, Translation studies feel usually lost and not knowing where to go. Therefore, Mentoring should be an essential subject in every Translation/Translation Studies Courses to help these students to decide their careers and future...
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Ana Saldanha

What sets Central Europe apart: a look into local markets and success stories

Market size of Central European countries based on hard data, alongside an analysis of the revenues, numbers of companies, trends, and insights into the most successful businesses. Prepare to be surprised, there are findings that make Czechia very very different from Slovakia and Hungary.
Konstantin Dranch
Konstantin Dranch

Improving Vendor Management Certified

Life would be a lot easier without customers complaining about this and that! Joking apart, how do you cope with complaints and transform them into useful information and turn them into a chance to improve your vendor management in particular and your business in general?...
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Claudia Jüttner

Subtitling as a new challenge for linguists and LSPs

What competences are required, what can go wrong and what policies can be put in place to mitigate risks. As the demand for subtitles, fuelled by international streaming giants, is growing, there are more newcomers to the profession than ever before, both subtitlers and LSPs....
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Miroslav Pošta

How Resource Management transferred into linguistic quality services specialist

In the rapidly changing localization world Resource Managers constantly struggle with defining their exact role and have to learn how to adapt to new conditions and requirements. With a big database of vendors and overwhelmed by massive recruitment projects, our Resource Management Department came up...
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Natalia Tarasova

Superhero VM in a MT world

Thirty years after CAT tools were introduced, the new major technological paradigm is being brought by NMT. The latest technologies are impacting everyone, including the VMs! Whenever MT is involved, a radical recalibration of the relationship between LSCs and the translation experts is necessary. While...
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Gaetan Chretiennot

How to test new linguists for rare languages?

– About rare languages – Growing challenge on all fronts for the translation and localization industry – Very few linguistic resources available – To rely on an amateur vs. someone who claims to be the master of all languages and provides translation into 10 African...
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Csilla Rostas

Project and vendor management in technical translation – the hurdles of fusing technology with linguistics

A brief outline of the translation process of technical texts, addressing hurdles and explaining how to jump over them
Tanja Feldhofer

LBS Suite Tool Demo

Experience the new concept of TMS with LBS Suite   LBS General Presentation
Christine Xaysakda
Anna Kozubek

Plunet Tool Demo

To be announced.
Vi Bui Meet Central Europe
Vi Bui
Florian Ilgenfritz Meet Central Europe
Florian Ilgenfritz

AI-powered Vendor Data Exchange

The paper examines what kinds of standardised data generated by LSPs as well as data available from public sources can be used for decision making in LSP vendor management. Appropriately processed logs and metadata from communication and VM infrastructures can be automatically shared between competitors,...
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Meet Central Europe Lukáš Vorel
Lukáš Vorel

What affects freelance translators’ availability?

Project managers spend considerable time on securing translators for projects. At the same time, translators experience peaks and lows. Applications exist where you can register your availability, but in the first place, why does this gap exist? Are there any patterns that relate to any...
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István Lengyel

The secrets of keyword research unveiled

Keyword research is a fundamental step in any online localization project. Udo will explain what a good keyword is, how and where to find them and what tools support the process of finding good keywords for search engines and Amazon.
Udo Leinhäuser

FIT: Benefits for individuals and translation companies – a contradiction?

Alexandra Jantscher-Karlhuber is a member of the FIT (International Federation of Translators) Council. National associations of translators, interpreters and terminologists can become regular FIT members. There are also member categories for training institutions and observers. FIT seeks dialogue with international associations in related fields. In this...
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Alexandra Jantscher-Karlhuber

“Shake a new cocktail for PMs at the VM Bar!” – Engage with your project managers and guarantee the success of your vendor recruitment

Vendor Managers face a permanent obstacle of project managers having predisposed ideas concerning translation resources. These are preferences based on past experiences with a given team, a habit of using a given resource, risk aversion, personal relations with certain vendors, etc. This is obviously fine...
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Stevan Ulama

AI: the Art of Interviewing by Argos

Have you ever been at a crossroads as to whether a candidate is suitable for the vacancy you want to fill? Or hesitant with your choice, as both candidates seem equally suitable? In this presentation I will explore best practices for recruitment, and will share...
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Luiza Szafranska
Luiza Szafranska

An introduction to the new DGT system

The Directorate-General for Translation of the European Commission, one of the world’s largest translation services, relies heavily on its external partners – LSPs and freelancers alike. Changes in both our needs and the market structure resulted recently in our long-standing contract management system becoming less...
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Meet Central Europe Klara Schwebl
Klara Schwebl